Emotional/Mental Wellbeing
emotional wellbeing calming image

The Mental Health Foundation define mental/emotional wellbeing as: “A positive sense of wellbeing which enables an individual to be able to function in society and meet demands of everyday life; people in good mental health have the ability to recover effectively from illness, change or misfortune”.

It is recognised that mental ill health is the largest cause of disability in the UK, representing 23% of the burden of illness. Mind, the mental health charity, estimate that 1 in 4 of us will experience a mental health illness at some point in our lives.

There are many things which can impact our mental/emotional wellbeing including:

  • Financial matters
  • Legal matters
  • Relationship issues
  • Illness
  • Bullying
  • Abuse
  • Bereavement
  • Isolation
  • And much more! 

At RWT we believe that looking after your mental/emotional wellbeing is just as important as looking after your physical health. We take a proactive approach to supporting the mental/emotional wellbeing of our staff by providing an array of services that can help to prevent mental health issues occurring. We also provide access to support in the event of a mental health condition occurring. Within this section you will find an array of information about how the Trusts Health & Wellbeing Offer can help to support your mental/emotional wellbeing. Please click through to see what’s on offer!

  • 24/7 Support (Samaritans) 
    Whatever you’re going through a Samaritan will face it with you, available 24 hours per day, 7 days per week   
    • 116 123 

  • 24/7 Mental, Physical, and Financial Wellbeing Helpline (EAP)

  • Remploy 
    If you feel your wellbeing is impacting your work, or stopping you from attending work Remploy can provide support
    • Tel 0300 456 8114 
    • Or email Mhsupport@remploy.co.uk with your name, non-business telephone number, email and organisation name

  • Black Country Staff Psychological Wellbeing Hub
    Whether you work in a clinical or non-clinical role, the Hub provides access to mental help support tailored to your needs.
    Please note this is not a crisis service 
    • Call 0121 8031444

  • Text Support 
    The Samaritans Text Line for NHS Staff, 24 hours a day, 7 days per week 
    • Text ‘FRONTLINE’ to 85258 

  • Listening Line 
    The Samaritans Listening Line for NHS staff, 07.00am – 23.00pm, 7 days per week 
    • Call 0800 069 6222 

  • Bereavement Support 
    Support via Hospice UK
    • Call 0300 303 4434 (8am-8pm) 

  • Freedom to Speak Up
    A formal, safe environment for employees to voice concerns

  • Peer Listeners
    Our Peer Listeners are members of staff who already undertake a range of roles that support other staff (either through education, supervision, coaching and mentoring) where listening is an important key part of that role. The Peer Listener initiative is not designed to replace wellbeing professional experts, but to complement it. Peer listening is designed to support groups of staff, rather than individuals, through a listening approach.
    • For groups of staff who would like to access a Peer Listener, please contact Laura Roberts on ext. 86181 / laura.roberts13@nhs.net

  • Occupational Health Department 
    Access to support to help you stay physically and emotionally fit in the workplace

  • Mental Health First Aiders
    Support if you are experiencing a mental health difficulty
    • To be connected to a MHFAider contact rwh-tr.healthandwellbeing@nhs.net
    • To contact a specific MHFAider see the MHFA contact list, available on the Trust Intranet wellbeing pages. 

  • Professional Advocacy 
    Professional Advocates are able to provide support to staff using restorative supervision to enhance staff health and wellbeing
    • To see if you have a PNA in your area, look out for the posters 

  • Multi-faith Chaplaincy Team
    Support for those of all faiths and no faith, the multi-faith chaplaincy team can be on hand as a listening ear if you need someone to talk to.
    • 01902 695098, ext. 85098 (non-urgent matters/general enquiries)

  • Safeguarding Team
    • Call 01902 695163 ext. 85163 (Mon - Fri 09:00 until 17:00)

  • Palliative Care Team
    • Call Ext. 85212 / 88329 bleep 1117. (This service is open seven days a week)

Wellbeing Apps

  • #StayAlive
    The Stay Alive app is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis. 

  • Bright Sky
    Bright Sky is a free to download, confidential mobile app providing support and information for anyone who may be in an abusive relationship or those concerned about someone they know.

  • Cityparents
    The Cityparents programme consists of a curated collection of positive and practical support for working parents, delivered through expert-led webinars/seminars, advice, peer insights, online articles, blogs and podcast.

  • Headspace
    Headspace is a science-backed app in mindfulness and meditation, providing unique tools and resources to help reduce stress, build resilience, and aid better sleep.

  • Unmind
    Unmind is a mental health platform that empowers staff to proactively improve their mental wellbeing.


Paying more attention to the present moment – to your own thoughts and feelings, and to the world around you – can improve your mental wellbeing